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No need to wait by the mailbox: WE Fest is now processing ticket orders on-site at Soo Pass Ranch

If customers are waiting for credentials through the mail, “they can just come here and we will issue new credentials and cancel the old stuff — they don’t have to wait for the mail,” said WE Fest General Manager Mark Bjerke.

WE Fest buttons
Memories of WE Fest past are captured in the buttons that date back 30 years.
Brian Basham/Tribune
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DETROIT LAKES — WE Fest customers who have not yet received their tickets and other credentials for the Aug. 4-6 country music festival can just show up at the Soo Pass Ranch in Detroit Lakes, and their orders will be filled on-site, according to WE Fest General Manager Mark Bjerke.

WE Fest “is having some issues with our ticket fulfillment company,” Bjerke said Friday. “They have not been able to get them (the tickets) out in a timely manner.”

So WE Fest took over the process itself and is now filling previous orders on-site, using the customer's name, email, order number, or other identifying information, Bjerke said Saturday. That means people don’t need to wait by the mailbox for tickets to arrive — they can show up and get new credentials issued, and the original order is then canceled, he said.

That was a relief to customer Brenda Strand, a retired VA medical worker in Maple Lake. She ordered WE Fest concert tickets and camping for six people back in November, and as of Friday the tickets had still not arrived, she said. Bjerke said he talked with Strand on Friday and they straightened everything out, and now Strand and her family are coming to WE Fest as planned.

“She’s fine now — she’s excited about it,” he said. “We’ve changed over to RFID (radio-frequency identification) and everything is electronic. They can still drive up here and we can issue credentials on the spot — that’s what we’re doing this weekend,” Bjerke said on Saturday. “We’ve been moving people through all day, and a lot of people don’t even have their stuff (order information) with them.”

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If customers are waiting for credentials through the mail, “they can just come here and we will issue new credentials and cancel the old stuff — they don’t have to wait for the mail,” he said.

As always, the main attraction at WE Fest is the music, and this year's lineup offers Jason Aldean, Miranda Lambert and Luke Bryan as the headliners on Thursday, Friday and Saturday respectively.

Here’s the full main stage lineup:

  • Thursday, Aug. 4: Hitchville, 2:45 p.m.; Elvie Shane, 4 p.m.; Blanco Brown, 6 p.m.; Chris Janson, 8:15 p.m.; Jason Aldean, 10:30 p.m.
  • Friday, Aug. 5: Ray Fulcher, 2:45 p.m.; Priscilla Block, 4 p.m.; Clay Walker, 6 p.m.; Lee Brice, 8:15 p.m.; Miranda Lambert, 10:30 p.m.
  • Saturday, Aug. 6: Ella Langley, 2:45 p.m.; Ian Munsick, 4 p.m.; Tanya Tucker, 6 p.m.; Riley Green, 8:15 p.m.; Luke Bryan, 10:30 p.m.

Cowboy Troy will be the emcee for all three days of Main Stage action. The fun starts early, with a pre-party for early-bird ticket holders at the Ranch House Saloon on Tuesday, Aug. 2, featuring performers including Johnny Cochran and Uptown.
And there's a kickoff party on Wednesday, Aug. 3 at the Barn Stage, with performers including Poppa Bear Norton and Brianna Helbling.

More information is available at the website, wefest.com , which is also where you can purchase ticket and camping packages.

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