Services in Douglas County have been impacted by Governor Tim Walz’ stay-at-home order.
The order is effective Friday, March 27, at 11:59 p.m. through Friday, April 10, at 5 p.m.
Here are the services impacted by the order:
Temporary closure of the License Bureau effective at 4:30 p.m. Friday, March 27. This means all in-person transactions are suspended and the drop box on the exterior wall of the license bureau will not be accepting vehicle tab renewals. Residents looking to renew tabs for watercraft, ATVs and snowmobiles can do so at dnr.state.mn.us.
The Douglas County Library must end its curbside pickup, also effective at 4:30 p.m. Friday, March 27. E-resources remain. Go to douglascountylibrary.org. All items currently checked out are not due until April 20 and fines will be waived.
All playgrounds in Douglas County parks are off limits. Trails are open and bathrooms at Kensington Rune Stone Park will be open. Bathrooms at the following other county parks will be open as weather allows. Lake Brophy, Chippewa, Brophy Wayside, Spruce Hill, Curt Felt and Le Homme Dieu Wayside.
The county will continue to provide important services to its residents during the coronavirus pandemic, but exterior doors will be locked.
Services that are time-sensitive or mandated by state and federal statutes will continue to be available on an appointment-only basis. County residents are asked to call or email the department they are wishing to reach to request an appointment. Staff will continue to work regular business hours.
Additional information for other departments is as follows:
Assessor’s office: Residents should call 320-762-3884 or email email@example.com. Requests for Boards of Appeal are by appointment only and must be made by phone. Staff will be available to answer questions. Some questions can be answered by going to co.douglas.mn.us and looking under “parcel info lookup” or on the government tab and clicking the Assessor’s Office tab.
Auditor/Treasurer: Residents paying first-half property taxes are asked to use the following options – place payments in the drop box at the south side entrance to the courthouse at 305 8th Ave. W., mail tax payments in the envelope provided, pay online by credit card or e-check using the Douglas County website and looking under Online Services, clicking on Pay Property Taxes, or using the Property Tax Direct Payment Plan. This plan provides for a tax payment to be automatically taken out of the designated account on the tax due date.
Corrections offices: Essential services are available by appointment scheduled through the supervising agent. Applications and other documents will be handled through the service window.
Courts: All court proceedings are suspended for 30 days except for the following – people who are in custody and facing some type of time restriction, Emergency Protective Care hearings in CHIPS cases, civil commitment, Orders For Protection, juveniles in detention and emergency custody matters. Hearings on evictions will be held “on an emergency basis,” and the parties can appear remotely. Public access to courtrooms will be limited to the people involved, attorneys and court staff. Court staff will continue to process cases and filings.
Land and Resource Management: The department will continue to process all applications for licenses and permits received. Permits and licenses can be applied for on-line through the county’s website. Permits for septic systems, land splits, plats and special permits (variances and conditional use permits) can be applied for by email LandResMngmt@co.douglas.mn.us or phone 320-762-3863. Staff is available during regular work hours to answer questions, provide information or assist with the application process for permits. Appointments can be made to meet with staff outside on-site where safe distancing can be practiced. Application payments can be made via credit card online.
Recorder’s Office: Certified birth and death certificates may be requested through the mail or email at firstname.lastname@example.org. Certified marriage certificates may be requested through the mail, over the phone or online at moms.mn.gov/. Passport services and marriage license applications are temporarily suspended. For questions or extenuating circumstances, call the Recorder’s Office at 320-762-3877. Real estate recordings are being processed as usual via mail and electronic recording. Real estate records can be searched 24/7 online at landshark.co.douglas.mn.us/LandShark/login.
Public Works: All services are available by phone, email, internet and appointments. Call 320-762-2999.
Sheriff’s office: Doors to the lobby will be locked effective March 27 at 4:30 p.m. The door to the vestibule will remain open 24 hours a day, seven days a week. A phone is available in this area for assistance. Call 320-762-8151. The public lobby will also be closed at the Douglas County Jail. A phone in the entrance of the jail is available for anyone needing assistance.
Social Services: Lobby is closed. Paper applications will be available inside the vestibule at the social services entrance. Completed applications can be placed in the drop box located to the left of the main entrance, email to email@example.com, fax to 320-762-3833 or mail to 809 Elm St, Suite 1186, Alexandria, MN 56308. If you need documentation returned to you, indicate that and include your return mailing address. If you are looking to apply for financial services, please visit our website at co.douglas.mn.us/financial-assistance or apply online at applymn.dhs.mn.gov. To contact the social services office, call 320-762-2303. The Douglas County Social Services staff is working normal business hours.
Senior services: This will continue to be available by phone and email. Contact Joyce McIntosh at 320-762-3047 or by email at firstname.lastname@example.org.
Veterans Service: Van transportation is suspended. Veterans in need of other services are asked to call or email the Veterans Service Office at 320-762-3883 or email@example.com and firstname.lastname@example.org.