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Confused by MNsure site? Here’s help

An extra space in typing a phone number, using an incompatible Internet browser or even adding a full middle name instead of an initial are just a few examples of issues that have held up some customers attempting to enroll in a health insurance plan on

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Recently, MNsure released a list of tips for consumers to keep their MNsure application and enrollment process on track.

Users will be able to find the full list of tips on Minnesotans who want individual or family health care coverage beginning Wednesday, January 1 now have until Tuesday, December 31 to select a plan on

Payments for this coverage must arrive in the mail at MNsure or health plans by the close of business on Friday, January 10. MNsure encourages consumers to pay promptly to ensure coverage.

To help consumers during this busy time, the application and enrollment functions at are available between 6 a.m. and midnight every day.

The MNsure Contact Center is open Monday through Friday from 7:30 a.m. to 8 p.m. and Saturday and Sunday from 9 a.m. to 4:30 p.m. MNsure also encourages consumers who need support to seek out the help of one of their local community assisters.

Minnesotans determined eligible for Medical Assistance or MinnesotaCare through December 31 will have coverage January 1.

For more information about Medical Assistance or MinnesotaCare coverage, call the Minnesota Department of Human Services Member Help Desk at 1-800-657-3739.