Better Business Bureau offers business reviewsIf you need a new roof on your home, would you check roofers out with the Better Business Bureau (BBB) before choosing a company?
If you need a new roof on your home, would you check roofers out with the Better Business Bureau (BBB) before choosing a company? What if your business needed a new roof? Not so long ago, the Better Business Bureau of Minnesota and North Dakota got a new roof, and it put on its consumer hat on before it did business.
Consumers frequently turn to the BBB for free Business Reviews before they make purchasing decisions. Now consider this: businesses are customers too. New vendors should always be researched with the BBB before making buying decisions. Make sure to check with bbb.org before choosing any company to do business with in the following areas that directly impact your bottom line and your ability to compete in the marketplace:
• Subcontractors: They represent your company and their behavior reflects on your reputation. Check with the BBB to ensure that your subcontractors don’t have an unsatisfactory customer history which might indicate they could create dissatisfied customers when working for you.
• Service Providers: Service providers for telephone equipment, computers, copy machines and other office equipment with a record of unsatisfied customers should be avoided, lest you become part of that unhappy crowd.
• Large Business Customers Paying on Credit: Check with the BBB as part of your credit approval process. The BBB won’t have specific credit or payment history, but if we do have a report on a company, it will include a customer complaint history, which speaks to the company’s trustworthiness.
• Extending Credit: If you manage a bank, credit union or other lending institution, you know the importance and the risk involved in approving business loans. A check of the BBB’s Business Review on the company applying for the loan is another means of evaluating their business practices. People of integrity who own and manage businesses always strive to honor their commitments. Many times the first indicator of a business in trouble is a BBB record of unanswered or unresolved customer complaints.
The BBB does not recommend, endorse or disapprove of any company on which it reports. It simply states the facts about the company’s customer experience, as the BBB knows it. It reportd on BBB Accredited Businesses and non-Accredited Businesses.