Senior linkage line reaches milestoneLieutenant Governor Yvonne Prettner Solon recently announced a milestone for Minnesota’s Senior One Stop Shop, and for the Dayton Administration’s commitment to build a more accessible state government.
Lieutenant Governor Yvonne Prettner Solon recently announced a milestone for Minnesota’s Senior One Stop Shop, and for the Dayton Administration’s commitment to build a more accessible state government.
The Senior LinkAge Line: A One Stop Shop for Minnesota Seniors was launched last September. In six months, the "One Stop Shop for Seniors" has served over 30,000 Minnesotans.
“For the last year Governor Dayton and I have been traveling the state talking to Minnesotans about how we can make government more accessible to people, especially seniors and their families. The launch of the One Stop Shop has already helped 30,000 seniors navigate state government and get answers to their questions,” Prettner Solon said, “We will continue to build on this success and make sure that state government is always accessible and accountable to our seniors.”
The One Stop Shop initiative was an expansion of an existing help line that focused primarily on health insurance and long-term care services related questions. The new, expanded, help-line connects seniors to a live person who helps them with any government service related questions. Line operators utilize a specialized chat system, connecting them to representatives from all state departments and providing instant access to answers for callers.
Later this year, the line will also be used to connect seniors with employment and volunteer opportunities in their communities.
Senior LinkAge Line: A One Stop Shop for Minnesota Seniors Line is a toll-free number (1-800-333-2433) and service that covers all 87 Minnesota counties. The service can also be accessed via a chat line at minnesotahelp.info. It is operated by the Minnesota Board on Aging.