There are no 'holiday hours' for Social Security's online service

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If you are one of the many Americans who may have to conduct business with Social Security over the holiday season, it is good to know that you can use our online services without having to worry about opening or closing times.

That means you can handle your holiday shopping and planning with one less time constraint or worry – and one less “shopping line” to wait in.

Some of the services available online at www.socialsecurity.gov include:

• Applying for retirement or disability benefits;

• Checking the status of your pending application;

• Getting an instant, personalized estimate of your future retirement benefits using the Retirement Estimator; and

• Applying for extra help for Medicare prescription drug plan costs available to some beneficiaries.

If you are already a Social Security beneficiary, you can go online to change your address, phone number or your direct deposit information, get a replacement Medicare card, or request a proof of income letter.

Social Security’s online services are available each workday from 5 a.m. until 1 a.m.; Saturdays, from 5 a.m. until 11 p.m.; and Sundays from 8 a.m. until 10 p.m.

The online services are available even on federal holidays – including Christmas and New Year’s Day – from 5 a.m. until 11 p.m. So if you have business to take care of on the holiday, our online services are here for you.

All times are Eastern Standard Time and some online services have extended hours. You can find the individual operating hours for different online services at www.socialsecurity.gov/onlineservices

In addition to these interactive services, there is a wealth of information available 24 hours a day on our website that can help answer your questions and get you the information you need, including frequently asked questions, publications and forms, information for specific groups, news and press releases, and videos and public service announcements. You can find it all at www.socialsecurity.gov.

To see a complete list of the online services available, visit www.socialsecurity.gov/onlineservices. For more information, call our national toll-free number at 1-800-772-1213 from 7 a.m. to 7 p.m. weekdays. Our local office is at 1103 Broadway Street in Alexandria.

Tags: social security, life, senior, onine