A multi-utility e-mail scam about gas bills is affecting Minnesota customers
CenterPoint Energy and officials from natural gas utilities are issuing warnings to raise awareness among consumers about an e-mail scam about their utility bill being due.
CenterPoint Energy aims to provide solutions to protect the public from this scam.
Customers are stating they received an e-mail that their natural gas bill was ready to view. When customers open the bill it appears to be from Atmos Energy with an account number, amount due, due date and a link to click to make the payment.
There is a warning message on Atmos Energy’s website and utility providers believe this may be a widespread scam.
To avoid falling victim to any scam, CenterPoint Energy reminds customers to never give out personal information to an unverified source.
Protecting personal and financial customer data is of utmost importance to CenterPoint Energy.
To verify a payment or amount due, call your utilities customer service number that is printed on your utility bill.
Credit card numbers and any personal information should not be provided when suspicious.
Customers are advised to confirm whether the e-mail or a call was from the utility company.
Contact 911 and report suspicious activity to the local police and also call and report the incident to the local utility provider and the Better Business Bureau.