Sections

Weather Forecast

Close
Advertisement

MNsure Contact Center reaching capacity

Email News Alerts

As of noon on Monday, March 31, the MNsure Contact Center had received more than 9,600 incoming calls from Minnesotans with questions about health insurance, nearly double the total amount      received on December 31, 2013.

Advertisement

As expected, this is putting strain on the phone system, and may cause some users to not get through to an agent. The current average hold time at the MNsure Contact Center is 18 minutes, and is expected to increase throughout the day.

Are you a newspaper subscriber but you don't have a Digital Access account yet? https://secure.forumcomm.com/?publisher_ID=40&event=subscriber/lookup.

You will need your subscription account number and phone number. Not sure if you have an account? Email us at subscriberservices@forumcomm.com and we can help you.

Advertisement
Advertisement