Better Business Bureau 2013 complaint, inquiry stats released
Better Business Bureau (BBB) of Minnesota and North Dakota has compiled the top 10 industries for consumer complaints and inquiries, according to its final statistics for 2013.
For the year, the local BBB set a new record by providing more than 3.6 million instances of service to the public.
BBB handled more than 24,000 complaints in 2013, about the same amount as the previous year. It resolved roughly 90 percent of them.
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