ALP customers in Alexandria asked to check their water temperature
Alexandria Light and Power (ALP) Utilities continues to have city water customers’ water lines freeze up due to the extensive sub-zero temperatures this winter. If you notice lower than normal water pressure, do not shut your water off. Let your water run and notify ALP.
ALP asks all of its water customers to check the temperature of their water to avoid their water service from freezing. To check your water temperature; turn on a cold water faucet in your home and let it run for 10 minutes to stabilize the temperature. Once the water temperature has stabilized, place a thermometer in the stream to get an accurate reading. If the temperature is below 40 degrees your water line is at risk of freezing and ALP would like you to set one of your faucets to run a continuous pencil sized stream until your are notified to stop.
Any Fahrenheit thermometer can be used to check the water temperature. If you do not have a thermometer, ALP has extra ones available for you to use.
Those customers who need to let their water run are asked to contact ALP so that they have a record of which customers are affected. Those customers’ water bill will be adjusted accordingly and will not be charged for the extra water usage.
ALP General Manager Al Crowser said, “This voluntary preventative measure will reduce the need for costly repairs to fix burst pipes or a frozen water main.”