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Charter to switch to all-digital network

Charter Communications will soon complete its move to a 100 percent all-digital network. Charter customers in the Alexandria and surrounding area will receive access to more than 200 high definition (HD) channels, better picture quality and faster Internet speeds.

“By removing outdated analog signals, we regain bandwidth in our network, enabling us to provide more HD channels and open the door to faster Internet speeds and future innovation,” said Charter President and CEO Tom Rutledge.

Once the all-digital upgrade is complete for all customers, Charter plans to double its entry-level residential Internet speed from 30 to 60 Mbps at no cost.

The upgrade for customers in the local area is scheduled for Tuesday, September 9 and will impact Alexandria, Glenwood, Osakis, Fergus Falls and surrounding communities.

As part of this process, customers must acquire Charter-issued digital set-top boxes for each of their televisions. The set-top boxes will allow access to Video On Demand (VOD).

Customers will receive one or more digital boxes for one or more years depending on their programming package and other qualifying factors. Additional boxes can be obtained for $6.99 per month.

Charter will communicate with customers about their scheduled upgrade date via direct mail, bill messages, outbound calls and messages on their television set.

For more information, visit or call 1-888-438-2427.